Email is still the most important channel that businesses use to reach out to their potential customers. You can communicate with your customers via email, to send sales emails, to ask for...
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With Gist's Outbound Messages, it's easy to acquire, onboard, educate, and retain your users. You can send targeted ongoing messages to start conversations with visitors and leads while they are on...
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Our most important job is to bring you a reliable service with great deliverability. As a shared service, this means we need to ensure that everyone is playing by the rules, to minimise any impact...
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Here are answers to some commonly asked questions about email marketing on Gist. When are ongoing email messages sent? Each ongoing email messages sent to your users is different and depends on a...
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Important: This is a guide for advanced users with the tech know-how. If you a novice user and aren't comfortable customizing your DNS records, or if you don't know what they are, you shouldn't...
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Whether you're sending an ongoing email message, a one-off email message, or a campaign, it is important that you pick the right audience or user segments. It's not enough that you craft the best...
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One-off email messages are one-off email blasts that are sent out to a predetermined segment of users, at a time of your choosing. You can use one-off email messages to send email newsletters, or...
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One-off email messages are one-off email blasts that are sent out to a predetermined segment of users, at a time of your choosing. You can use one-off email messages to send email newsletters, or...
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If you wish to do an email blast to all your subscribers about something very specific - such as newsletter updates, blog feeds, etc., then you can use one-off email messages on Gist. Let's look...
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Important: Ongoing email messages are emails that you can send to your leads and users automatically. Ongoing email messages are different from ongoing chat messages , which can also be triggered...
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Using Gist, you can send ongoing email messages to users who belong to a segment. Ongoing email messages are emails that are automatically sent by Gist to users who belong to specific segments, or...
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Once you are ready to get started with your first user onboarding campaign, you can begin with a friendly email welcoming your users to your website or product. A welcome message is an excellent...
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Campaigns are a sequence of emails sent out to specific user segments automatically on a pre-defined schedule.Campaigns are used to send marketing information to leads or users repeatedly over long...
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Campaigns are a series emails sent out to a specific segment of users automatically on a schedule rhythm. You can use campaigns to drive your users towards a predetermined goal (product sale, plan...
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Using Gist, you can help users navigate your product and use effective messaging to guide them from their first interaction with you to becoming paying customers. If you want your free users to...
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At the end of the onboarding campaign, when you have communicated about your product to your free trial users, it is time to offer them incentives to upgrade to a paid plan. It is important to get...
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If your users sign up for your product but then fail to start off their journey as paid users, then you can use the activation email to send a targeted message reminding them of your most important...
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A few days into a user’s trial period, it would be nice to ask your users if they need any assistance from you. Here’s what you can send them. Just because someone is using your trial actively...
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Using Gist, you can send out campaign messages as spaced out as you like. You can decide how long to wait between two consecutive messages within a campaign, so you don’t overwhelm your users with...
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After spending countless hours in drafting poignant email copy and crafting succinct and captivating subject lines, you want to be sure that your emails are actually being opened and clicked...
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To maintain the highest levels of deliverability for our customers, we do not allow certain types of email content as a policy. Emails sent to market or sell goods, without adding any value to the...
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A simple and powerful way to increase engagement with your email list is to resend emails to "Non Openers". By re-sending the same email, people who didn't have time to open, or weren't intrigued...
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Gist makes it super easy to track the stats of every email you create and send. Each email has it's own "Dashboard" where you can see all of the important stats and tracking information. Below is...
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There are a number of circumstances where you might want to copy or duplicate an email inside of Gist. Whether you want to send an email with similar content or similar formatting, duplicating an...
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To ensure that Gist is seen as reliable and clean email service by ISPs around the internet, we have standards for the accounts that send emails on our platform. These standards help us ensure...
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Email sending is suspended when Gist's deliverability protection system detects a high bounce rate on your email recipients, or fraudulent account activity is detected. All marketing emails and...
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Question: Can I edit a marketing email after it has already been sent? Once an email has been sent, there isn't a way to update the text content of the email, or the sender information because...
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Need Help? If you have any questions, please start a Live Chat. Just "Click" on the Chat Icon in the lower right corner to talk with our support team.
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Using Gist to Manage your Support Emails Instead of using a business email account or separate ticketing service to manage support emails from your customers and prospects, you can use Gist! When...
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There are two ways to create template emails in Gist. The first is to write an email in our editor which has a similar format to other emails you commonly create. These templates can be filed and...
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Drip Campaigns are a series of emails sent out to a specific segment of users automatically on a scheduled rhythm. Please note that campaigns may have a maximum of up to 20 minutes delay to send...
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Gist makes it incredibly easy to keep your emails organized. You can use folders inside of the email marketing dashboard to organize and sort your emails anyway you would like. To use folders...
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What are we talking about? Drip Campaign Exit settings. Before the most recent update we had following options in drip campaign Exit configuration, 1) Received all emails Exit condition (will...
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Personalizing content for your contacts can increase engagement with your website and email campaigns. You can personalize your emails, chat bots, chat prompts, conversation snippets and forms with...
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Getting into the primary inbox of your recipients is influenced by past sending engagement. Positive engagement signals like opens, clicks, forwards, and replies from recipients demonstrate to...
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As you send more messages for more diverse reasons, you should group them with tags to keep things organized. You can apply as many tags as you like to each message, for flexible filtering. Tag...
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Tags are the most common criteria you will use when creating contact segments in Gist. They allow you to understand your customers based on their behavior on your site, and as a result, segregate...
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Because not all email clients allow and render <style> tags, especially web-based clients like Gmail and Yahoo, you can't reliably use fonts that aren't already available in Gist. Our default fonts...
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You can send a test version of your marketing email to yourself or a team member before you send out the actual email to your contacts. In your Gist workspace, navigate to Marketing > Messages ...
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Because role-based and reserved email addresses often represent multiple recipients, they generate many spam complaints. To prevent unnecessary spam complaints, Pardot restricts these email...
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Personalizing a subject line with a contact's first name or other personal information can increase engagement with your emails. You can insert personalization tags in the subject line of any...
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When an email bounces in general, it means it has been rejected by your recipient's email server. Basically, this means your email wasn’t delivered to the recipients’s inbox. There are various...
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We always stress the importance of a strong sending reputation. By keeping an eye on your engagement (opens, clicks etc.) and reputation (spam complaints, spam traps, unknown users, etc.) metrics...
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Follow this checklist to best optimize your emails for deliverability and avoiding the spam folder. Add your own custom domain and ensure DNS is setup and verified . Utilize a double opt-in ...
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There are two Liquid tags that will assist you in generating unique unsubscribe links for your messages. {% unsubscribe_link %} and {% unsubscribe_url %} . They work differently and which one...
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You can schedule a broadcast email to send at a specific time in your recipients' own time zone. The email will be sent in batches based on your recipients' IP time zone contact property value. Any...
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Each Gist workspace has a monthly email send limit associated with it based on its plan. This email send count is incremented every time an email is sent through Gist. For example, if you send a...
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