Chatbots

Qualify, route and book meetings with your website visitors.

Visual Chatbot Builder Interface

A bot flow is what your visitors will see on your site when Gist Messenger appears and as they continue to interact with your website. A bot flow can be made up of multiple actions, such as a...

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By Jitta Rao

updated 2 months ago

Build Your First Chat Bot!

Gist makes interacting with your site visitors easy, simple and automated! Using Gist, you can set up Chat Bots that have a number of different uses. In these examples, we will set up a Chat Bot...

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By Jitta Rao

updated 2 months ago

Changes from Chatbot Builder v1 to v2

With our new bot builder you can see all the paths of your bot at a glance, so you never have to wonder if you got it right or what the bot is going to say next. Ultimately, our new bot builder...

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By Jitta Rao

updated 2 months ago

Blocks

Bot Block: Welcome Message

The welcome message is the first message your users will see when they visit your chatbot. It is the first default block you will find in your builder when you start working on a new bot. It will appear as below: The block sidepanel menu gives you...

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By Jitta Rao

updated 2 months ago

Bot Block: Send a Simple Message

Send a Message blocks allow you to send text to your visitors with just a couple of clicks. To create a simple message, simply drag and drop the "Send a simple message" block from the left side panel on to the canvas. Once created, you'll see a...

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By Jitta Rao

updated 2 months ago

Bot Block: Question with Button Responses

Buttons are elements your users can click to move on to the next block in the conversation. Buttons Setup To create a Buttons type block, drag and drop the green dot and select Buttons: Then, you can add more messages to the question by clicking...

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By Jitta Rao

updated 2 months ago

Bot Block: Ask For Email

As the name indicates, this block asks the visitor for their email address. This is one of the most important blocks because collecting email address via Chatbots has 30% higher conversions than forms. Gist builds contact details for each site...

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By Jitta Rao

updated 2 months ago

Bot Skill: Book A Meeting

The Book a meeting block allows for your qualified leads to easily book meetings on the calendars of your sales reps. Whether the reps are online or not, we’ll allow for you to show the booker to your visitors for an easy way for them to pick the...

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By Jitta Rao

updated 2 months ago

Bot Block: Question with Open Responses

Use this action to ask a question during your bot conversation and collect data to populate specific contact properties

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By Jitta Rao

updated 2 months ago

Bot Skill: Route Conversation

The "Route Conversation" skill gives you the ability to route the conversation at any point within the bot flow. This skill is useful for two reasons:  Have more control over your bot flow Reduce the amount of lost conversions with site visitors...

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By Jitta Rao

updated 2 months ago

Bot Skill: Tag Contact

The "Tag Contact" skill, gives you the ability to add a tag to a contact at any point within the bot flow. Tags are labels you create to help organize your contacts. And by adding a tag to a contact during the bot flow, you can subscribe them to...

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By Jitta Rao

updated 2 months ago

Bot Skill: Close Conversation

With the "Close Conversation" block, you can automatically close conversations at a certain point of the flow to keep your conversation inbox tidy. It's best practice to add "Close Conversation" block as the last block of your bot flow to avoid...

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By Jitta Rao

updated 2 months ago

Bot Skill: Set Contact Property Value

Use this action to set a contact property to a specific value based on the replies of your website visitor. Example: Here's a bot flow that updates the "Bot resp interested in" property with different values such as "Book Meetings", "Lead...

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By Jitta Rao

updated 2 months ago