How can we help you?
Getting Started
35 articles
- Install Gist on your website or product
- Send logged-in user data from your database or...
- Install Gist on your WordPress site
- Install Gist using Google Tag Manager
- Install Gist in your Shopify Store
- Install Gist on your Squarespace site
- Install Gist on your Wix site
- Install Gist in your Kajabi website
- Install Gist in your Thinkific website
Messenger
12 articles
- Customize the Gist Messenger to match your brand
- Configure your Messenger to work with multiple...
- Let your visitors know when you’re out of office
- Show or hide Messenger on specific pages
- Control who can see the Messenger on your website
- Show or hide Messenger on specific devices
- The Gist JavaScript API
- How I do launch the Gist Messenger on clicking...
- How do I trigger a Custom Bot on clicking a link?
Inbox
22 articles
- Forward your emails to Gist team inbox
- Connect your Facebook page with your Gist team...
- Connect your Twitter DMs with your Gist team inbox
- Forward support emails on behalf of your customers
- Get context on your contacts fast
- Leave internal notes and loop in teammates into...
- How does teammate online presence work?
- Analyze your team performance using Inbox reports
- How does Gist deliver Inbox notifications?
Knowledge Base
9 articles
- Knowledge Base Overview
- Set Up Your Knowledge Base
- Organize your articles into collections and...
- Use Code Blocks with automatic syntax highlighting
- How do I turn on Messenger in my Knowledge Base?
- Improve articles based on your customers’ feedback
- How do I add social media and footer links to...
- How do I directly link to a specific section of...
- How do I turn my Knowledge Base off?
Custom Bots
19 articles
- Changes from Custom Bots Builder v1 to v2
- Overview of the Visual Bot Builder
- Create your first Custom Bot
- Triage inbound conversations with New...
- Testing your chatbots
- Bot Question: Welcome Message
- Bot Question: Send a Simple Message
- Bot Question: Question with Button Responses
- Bot Question: Ask For Email
Contact Management
22 articles
- How to identify anonymous website visitors as...
- Create New Contact Segments
- Pre-Built Contact Segments in Gist
- Overview of Contact Tags
- How do I import contacts with multiple tags?
- Contact properties and data in Gist
- Hide or Delete a Contact Segment
- Requirements and Best Practices for Healthy...
- Filter and segment your contacts
Email Marketing
49 articles
- Introduction to Gist Email Marketing
- Approval Process To Activate Email Sending...
- Email Marketing FAQ
- Set up Custom Domains on Gist (for Advanced Users)
- Choose the right audience to send email
- Introduction to One-Off Email Messages
- Setup one-off email messages on Gist
- One-Off Email Messages use case - Notifying...
- Introduction to Ongoing Email Messages
Workflows
15 articles
- Create Your First Workflow and Choose a Trigger
- Using Actions in Workflows
- Decision, Parallel Path, Delay and Go to Action...
- Creating Goals in Workflows
- Facebook Custom Audiences and Workflows
- Using Workflow Templates
- How do I start a workflow on a date or time?
- Introduction to Automation on Gist
- Overview of Events
Moving to Gist
15 articles
- Moving To Gist From Intercom
- Moving To Gist From ConvertKit
- Moving To Gist From Aweber
- Moving To Gist From Constant Contact
- Moving To Gist From Drip
- Moving To Gist From MailChimp
- Moving to Gist From Drift
- Moving to Gist From Calendly
- Moving To Gist From Olark
