Knowledge Base
Guide to setting up Gist Knowledge Base
1 article in this collection
Collections
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Getting Started
- Introduction to Gist
- Gist Setup Guide - For Beginners
- Complete your profile on Gist
- Add and Remove Team Members
- Import user data into your Gist project
- Install Gist on your product or website
- Install Gist on your WordPress site
- Install Gist in your Shopify Store
- Install Gist Mobile App
- Install Gist on your Squarespace site
- Glossary of important terms used in Gist
- Manage Teams
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Live Chat
- Introduction to Gist Live Chat
- Live Chat FAQ
- Get started with live chat using the Gist Messenger
- Customize Live Chat Appearance
- Get Context with Automatic User Profiles
- Set up Chat Prompts on Gist
- Show or Hide Live Chat on Specific Pages
- Working as a team and collaborating on customer support
- Use Emojis and GIFs in Live Chat
- About Live Chat Notifications
- Capturing Emails Using Live Chat
- Using Internal Notes and Tagging Teammates
- Keep track of bugs and feature requests using chat tags
- Configuring your support email addresses
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Email Marketing
- Introduction to Gist Email Marketing
- Email Marketing FAQ
- Set up Custom Domains on Gist (for Advanced Users)
- Choose the right audience to send email
- Introduction to Auto Messages
- Setup auto messages on Gist
- Auto messages use case - Welcome message
- Introduction to Broadcasts
- Setup broadcast messages on Gist
- Broadcast use case - Notifying newsletter subscribers
- Introduction to Campaigns
- Setup drip campaigns on Gist
- Drip Campaigns Use Case - Creating an effective onboarding campaign
- Convert trial users into paying customers
- Write your activation email
- Followup with your users
- Space out campaign emails
- Email marketing best practices
- Policy on affiliate email marketing content
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Marketing Automation
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Event Tracking
- Introduction to Gist Event Tracking
- Event Tracking FAQ
- User data in Gist
- Identify logged in users and send custom properties
- The Gist JavaScript API
- Track Custom Events using Gist
- Define critical events using the event visualizer
- Default User Segments on Gist
- Create New User Segments
- Hide or Delete a User Segment
- Understand Browser Cookie Policy
- Use Gist in your Shopify Store
- Overview of Tags
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Meetings
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Knowledge Base
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Forms
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FAQs
- Complete your profile on Gist
- Add and Remove Team Members
- How does Gist compare with MailChimp?
- How does Gist compare with Intercom?
- How do visitors, leads, and users work in Gist?
- How does Gist compare with Drift?
- Why is email sending disabled for my account?
- How does Gist compare with Crisp Chat?
- Can I customize the Gist Messenger?
- Is Gist right for me?
- How do notifications work on Gist?
- How do I unsubscribe users from receiving emails?
- Where can I find my app ID or project ID?
- What is user_id and why would I want to use it?
- How to filter and segment your users?
- Help! I have trouble installing Gist on my site.
- Why hasn’t a user received my message?
- What system requirements does Gist have?
- What is a Unix timestamp and why is it needed?
- What is real time user presence (the technical explanation)?
- Why am I missing some data of users that are showing up on my own system?
- How do I sign up for a free trial of Gist?
- How to create filters for dates in the future?
- Is Gist GDPR Compliant?
- Gist Installation - Troubleshooting
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Migrating to Gist
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Webhooks
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Integrations
