How do I turn on Live Chat in My Knowledge Base?
Want the option to have a Live Chat with your customers when they are on your Knowledge Base? With Gist, it's possible and easy to do! Enable Live Chat on your Knowledge Base 1. Go to "Basic...
By Jitta Rao
updated 2 months ago
How Do I Add Social Media and Footer Links to My Knowledge Base?
A great way to keep your branding consistent on your Knowledge Base to use the "links" feature. This allows you to include your social media links and other links that are important to your...
By Jitta Rao
updated 2 months ago
How Do I Turn My Knowledge Base Off?
Do you need to take your Knowledge Base offline for a few moments, or maybe for a while? With Gist you can "Turn Off' your knowledge base in the toggle of a switch! You will still be able to...
By Jitta Rao
updated 2 months ago
How Do I Organize Collections and Articles?
Organizing your Gist Knowledge Base is "Drag and Drop" easy! Need to reorganize your Collections? It's "Drag and Drop" easy! Need to reorganize your Articles? It's "Drag and Drop" easy! How to...
By Jitta Rao
updated 2 months ago
Knowledge Base Overview
The New Gist Knowledge Base allows you to teach, answer questions and share tips with your customers. In this quick overview, we'll navigate through the main settings of the Knowledge Base and...
By Jitta Rao
updated 2 months ago
Set Up Your Knowledge Base
The Gist Knowledge Base provides your leads and customers with easy and fast access to answers about your products and services and allowing them to find recommended solutions to frequently asked...
By Jitta Rao
updated 2 months ago
How to directly link to a specific section of your KB article?
Use anchor links to help your visitors navigate to a specific section of your help content without scrolling. In your Gist workspace, navigate to knowledge base section. Hover over the knowledge...
By Jitta Rao
