Manage social media and footer links
A well-branded and functional footer is a key element of any Knowledge Base. It enhances the visual appeal and provides users with quick access to important links and social media platforms. This guide outlines the steps to customize the footer of...
Improve articles based on your customers’ feedback
Making sure your articles are sufficiently solving your customers problems is essential in delivering effective self help to your customers. With article feedback, your customers can indicate if they found an article helpful and highlight the arti...
Liquid Cheatsheet for Knowledge Base Themes
Customize the appearance of your help center with advanced liquid variables and control logics
Setting Up Your Help Center for Multilingual Support
Provide self-serve support in your customers’ native language with multilingual articles and collections.