AI-Assist Inbox features [Beta]

Learn about the new AI-powered features for the Gist Inbox.

We're excited to unveil our latest innovation in customer support: the AI Assistant for Inbox, powered by OpenAI's GPT-4 technology. This tool reduces cognitive load and stress on support agents while providing faster, high-quality answers to customers.



Create an AI-generated summary of a customer conversation in the Gist Inbox.


Write shorthand customer responses in the Gist Inbox and let the AI generate a complete suggested or rephrased message.

Expanded text

Make replies more formal or friendly

Automatically rephrase or change the tone of the message you’ve written with one click to be more casual/friendly or more formal depending on what suits your business or the situation.

Friendly tone

Need Help?

If you have any questions, start a Live Chat. Just "Click" on the Chat Icon in the lower right corner to talk with our support team.

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