The Post triggers allow you to enroll contacts into a workflow based on their interactions with post messages in Gist. These triggers can be used to automate actions based on post activity.
Triggers
Sent a Post: Enrolls a contact into a workflow when an outbound post message is sent to the contact.
Opened a Post: Enrolls a contact into a workflow when the contact opens an outbound post message.
Replied to a Post: Enrolls a contact into a workflow when the contact replies to an outbound post message sent to them.
Reached a Post Goal: Enrolls a contact into a workflow when the contact meets the conditions of the goal set in the post editor.
Setup
1. Select the type of post message from the list:
- Ongoing
- One-off
- Automation
2. Choose the specific post message from the dropdown list of all available messages in the workspace.
3. Click Save.
Example Use Cases
Sent a Post: Trigger a workflow to follow up with additional information or actions after an outbound post message is sent.
Opened a Post: Trigger a workflow to send a personalized message or offer when a contact opens an outbound post message.
Replied to a Post: Trigger a workflow to initiate further conversation or actions based on the contact's reply to a post message.
Reached a Post Goal: Trigger a workflow to reward contacts who meet specific goals within a post, such as completing a survey or making a purchase.
