Organize your articles into collections and sections
updated about 1 month ago
Organizing your Gist Knowledge Base is "Drag and Drop" easy!
Need to reorganize your Collections? It's "Drag and Drop" easy!
Need to reorganize your Articles? It's "Drag and Drop" easy!
How to Organize (and Reorganize) Collections and Articles
1. Open your Knowledge Base by "Clicking" on the "Knowledge Base" on the Support dropdown..
2. To Organize your collections, Drag and Drop the "Settings Icon" next to the title of the Collection you wish to move.
3. To Organize your Articles, Drag and Drop the "Settings Icon" next to the title of the Article you wish to move.
4. To "Publish" or "Unpublish" an Article, use the Publish button.
Note: "Unpublishing" an article will not delete, it will just remove the article from being online. Visitors to your Knowledge Base will not see it. you can "Publish" the article again at any time.
If you have any further questions, please start a Live Chat. Just "Click" on the Chat Icon in the lower right corner to talk with our support team.