This Week's Training
Access to the Most Recent Weekly Training.
1 article in the collection
Collections
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Getting Started
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Your Gist Account
- Introduction to Gist
- Getting Started - Install Gist
- Gist Setup Guide - For Beginners
- Install Gist on your product or website
- Install Gist Mobile App
- Complete your profile on Gist
- Add and Remove Team Members
- Import user data into your Gist Workspace
- Glossary of important terms used in Gist
- Manage Teams
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This Week's Training
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Gist Webinars
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Live Chat
- Introduction to Gist Live Chat
- Live Chat FAQ
- Get started with live chat using the Gist Messenger
- Customize Live Chat Appearance
- Set up Chat Prompts on Gist
- Show or Hide Live Chat on Specific Pages
- Using Internal Notes and Tagging Teammates
- Use Emojis and GIFs in Live Chat
- Get Context with Automatic User Profiles
- Working as a team and collaborating on customer support
- About Live Chat Notifications
- Capturing Emails Using Live Chat
- Keep track of bugs and feature requests using chat tags
- Configuring your Shared Team Email Addresses
- Using the Live View Feature
- Enabling Message Sneak-Peek for Live Chat
- Setting Up Your Qualification Bot
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Email Marketing
- Approval Process To Activate Email Sending Privileges
- Introduction to Gist Email Marketing
- Email Marketing FAQ
- Set up Custom Domains on Gist (for Advanced Users)
- Choose the right audience to send email
- Introduction to Broadcasts
- Setup broadcast messages on Gist
- Broadcast use case - Notifying newsletter subscribers
- Introduction to Behavioral Emails
- Setup behavioral emails on Gist
- Behavioral email use case - Welcome message
- Introduction to Campaigns
- Setup drip campaigns on Gist
- Drip Campaigns Use Case - Creating an effective onboarding campaign
- Convert trial users into paying customers
- Write your activation email
- Followup with your users
- Space out campaign emails
- Email marketing best practices
- Acceptable Usage Policy
- How to Resend A Broadcast Email To Non Openers
- Track Email Stats Using The Email Dashboard
- How to Duplicate A Broadcast Email
- What are the bounce, spam report limits?
- What should I do if my email sending has been suspended?
- How To Check Email Settings Before Sending
- Meet the New Gist Email Composer
- Manage your Support Emails with Gist
- Create Email Templates for Fast Formatting
- Drip Campaigns Overview
- How to Organize Your Emails Using Folders
- Drip Campaign Exit Update
- Introduction to Liquid Tags and Dynamic Content in Emails
- Creating HTML Email Templates in Gist
- Email Sunset Policy
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Workflows
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Marketing Automation
- Introduction to Automation on Gist
- Automation FAQ
- Overview of Events
- Setup Your First Marketing Automation!
- Automation use case - Tag users automatically
- Automation use case - Add users to drip campaigns automatically
- Automation use case - Deleting users automatically
- Overview of Tags
- Contact Properties Glossary
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Event Tracking
- Introduction to Gist Event Tracking
- Contact properties and data in Gist
- Identify logged in users and send custom properties
- The Gist JavaScript API
- Track Custom Events using Gist
- Define critical events using the event visualizer
- Default User Segments on Gist
- Create New User Segments
- Hide or Delete a User Segment
- Event Tracking FAQ
- Understand Browser Cookie Policy
- Use Gist in your Shopify Store
- Overview of Tags
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Meetings
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Knowledge Base
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Forms
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FAQs
- Complete your profile on Gist
- Add and Remove Team Members
- How do visitors, leads, and users work in Gist?
- Why is email sending disabled for my account?
- Is Gist right for me?
- How do notifications work on Gist?
- How do I unsubscribe users from receiving emails?
- Where can I find my app ID or Workspace ID?
- What is user_id and why would I want to use it?
- Filter and segment your users
- Help! I have trouble installing Gist on my site.
- Why hasn’t a user received my message?
- What system requirements does Gist have?
- What is a Unix timestamp and why is it needed?
- What is real time user presence (the technical explanation)?
- Missing User Data
- How do I sign up for a free trial of Gist?
- Create filters for dates in the future
- Is Gist GDPR Compliant?
- Gist Installation - Troubleshooting
- How does Gist compare with Crisp Chat?
- Can I customize the Gist Messenger?
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Moving to Gist
- Moving To Gist From Intercom
- Moving To Gist From ConvertKit
- Moving To Gist From Aweber
- Moving To Gist From Constant Contact
- Moving To Gist From Drip
- Moving To Gist From MailChimp
- Moving to Gist From Drift
- Moving to Gist From Calendly
- Moving To Gist From Olark
- Moving To Gist From Zendesk
- Moving To Gist From HubSpot
- Moving To Gist From ActiveCampaign
- Moving To Gist From Freshworks
- Moving To Gist From Klaviyo
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Webhooks
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Integrations
