Setup your Gist profile
updated 8 months ago
Once you have everything setup, you can update your company profile including name, website and logo, which can be used when sending messages to your users.
To update your workspace name on Gist, go to the Settings page, and click on the 'General Settings' tab under the 'General' section.
Under Branding, you can upload your company's logo, enter the name of your company and your company address.
Make sure to resize your logo or icon before uploading to fit in the small box that you can see on the screen. You can make changes to this information whenever you want.
After setting up your company profile, you can also update your personal profile on Gist so your users can see who they're talking to.
To do this, under Your Profile click on the 'Profile & Calendar'. You'll see your profile page where you can update and edit information whenever you want.
Here, you can upload your profile picture, which your customers will see on the live chat widget on your site. You can also change your name, your role at your company, and change passwords in the future.
If you have any further questions, please start a Live Chat. Just "Click" on the Chat Icon in the lower right corner to talk with our support team.