Ready to leave Intercom and bring your business to Gist?
Great! We’d love to build your business!
When you join Gist, you will have access to the features you use the most at Intercom. You will also have access to more features that are only available with Gist.
Easily import your Intercom customer data to Gist.
When you switch from Intercom to Gist, you have the ability to import your ‘contacts’ from Intercom to Gist. This is done by exporting from Intercom and then uploading a simple CSV file to Gist. You can import the details of your contacts, including their name, email address, job title, company, location and more.
To export your contacts from Intercom, click select the data you want to export from your user's page, click on "more" and then click on "Export". Intercom will email you your CSV file.
Next, import your contacts to Gist.
Once you’ve downloaded your CSV file, you need to import that file into Gist.
You’ll be getting more. For Less.
One of the main benefits of moving to Gist is your lower monthly bill. For many, the savings are substantial. You will also have an entire suite of marketing tools with Gist that Intercom does not offer.
For a more complete comparison please check out our comparison page here.
Gist is an all-in-one platform for your business.
Intercom is great at what it does. For the most part, it does Chat.
Gist is an all-in-one customer communication and marketing automation platform. Gist helps you grow your business and engage with your customers across their lifecycle. It is a complete marketing and growth stack for your business. Gist offers Live Chat, Email Marketing, Automation, Event tracking, Lead Generation Forms and more.
Here's a simple comparison between Gist and Intercom, including the differences in features and experience.
1. Gist auto-tracks every user action
Understanding user actions helps you build better content, better products, and better businesses. With Intercom, it is not possible to know what actions your users are taking on your website or app, without manually installing tracking codes on every page of your site. You can also only track custom attributes which you need to set up manually.
On the other hand, Gist tracks every user action automatically, from day one, even if you do not define any events manually. If you forget to define an important event, you can still get all retroactive data from day one, just by defining the event now. Gist does all of this without the need to touch any code. You can use theGist Event Visualizer tool and define conversion events by performing the action yourself. Gist takes care of the rest.
2. Gist is also a marketing automation tool
Tired of adding tags to hundreds of new users every day? Gist lets you automate all your marketing tasks so you don't have to do all those repetitive, manual tasks anymore.
You can just set up a couple of automation rules, and Gist does everything for you. You can set up automation rules to move subscribers in and out of campaigns, send one-off emails, set custom properties, record events, and more. With Intercom. you cannot do all of this automatically because Intercom does not have a built-in marketing automation tool. You will need to hard code every automation manually on your website, or, spend additional money on a separate product altogether.
3. Gist lets you send follow-up emails
The average open rates for emails is 30%. Which means, 70% of your subscribers do not open your emails the first time around. What if you could get a second chance at engaging those people? What if you could get them to open your emails and click your links?
Using Intercom, you'd have to manually set-up follow-up emails using a complex process of setting up filters.
On the other hand, with Gist, you can set-up follow-up emails to be sent automatically after a specified time period, say 2 days, to those subscribers who did not open your email the first time around.
Does Gist Have The Features I Use?
Today, when you switch to Gist you’ll still have access to your most used features that you enjoy with Intercom. Below let’s dive into the main features of Intercom and answer the question "Does Gist do it?" for each. I'll give you a hint now, Gist does it all. They might have a new name, but the features you enjoy with Intercom are waiting for you here at Gist.
With Gist, you can CONTROL INBOUND CONVERSATIONS!
If you have any questions about moving your business to Gist, please start a Live Chat in the lower right corner!